Notice to Owner and formal representations
Checked 17 July 2026 · How we check our figures
What it is
A Notice to Owner is the civil scheme's decision document: it arrives when a parking Penalty Charge Notice has run through its payment period unpaid, and it asks the vehicle's owner, usually the registered keeper, either to pay or to put their side formally. Recipients tend to file it as a reminder letter; it is the opposite, the stage in the chain where the scheme must answer what you send. The unsaid rule is a deadline on the council, not only on you: once representations are in, the authority has 56 days to serve a decision, and its silence cancels the charge with a refund, reg 6(7) of the Representations and Appeals (England) Regulations 2022 (SI 2022/576).
Reading the notice
The date of service starts a 28-day window for representations; anything later may be disregarded, reg 6(2) SI 2022/576.
The tick-box grounds follow reg 5(4), running from the contravention did not occur, through ownership that had ended or never existed, a vehicle taken without consent, a hire agreement with a signed statement of liability, a charge above the applicable amount, procedural impropriety and an invalid order, to a penalty already paid, with the full list in the regulation itself; the free-text box for compelling reasons is a separate, standalone route, reg 5(2)(b)(ii).
Sold-on and hire cases carry a data duty: the name and address of the buyer, seller or hirer must go in so far as known, reg 5(5) to (7), and the ground stands or falls with them.
The decision in front of you
Pay the full penalty within the notice's 28 days and the matter closes; the 50 per cent discount belonged to the Penalty Charge Notice's first days and does not revive here (Traffic Penalty Tribunal, checked 2026-07-17).
Make representations within 28 days: free, on the form the notice sets; acceptance cancels the charge and refunds anything paid, rejection arrives as a decision notice that opens a fresh 28 days to pay or appeal, reg 6 SI 2022/576.
Compelling reasons with no listed ground are still a route of their own: the free-text box obliges the authority to consider them in their own right, reg 5(2)(b)(ii), and their rejection opens the same appeal.
Silence lets the clock run out: after the 28 days the authority can serve a charge certificate adding 50 per cent, and the road back narrows towards the witness statement grounds covered in the charge certificate guide.
What happens next
A rejection is not the end but a fork: the decision notice gives 28 days to pay or to appeal free of charge to the independent adjudicator, reg 6(6), whose stage has its own guide.
Acceptance, or the authority missing its 56-day clock, means cancellation and refund, reg 6(5) and (7); the regulations let the authority serve a fresh notice on a different person where the facts point there, reg 6(8).
If nothing was sent and the case has already hardened into a charge certificate or an Order for Recovery, the rewind lives in the charge certificate guide, not here.
The numbers
Representations are free, and the window is 28 days from service of the notice (SI 2022/576 reg 6(2)).
The authority's own clock is 56 days to decide; failure is deemed acceptance, cancellation and refund (SI 2022/576 reg 6(7)).
After a rejection: 28 days to pay or appeal before a charge certificate can add 50 per cent (SI 2022/576 reg 6(6); Traffic Penalty Tribunal, checked 2026-07-17).
The deadlines
28 days from service of the Notice to Owner to make representations; later ones may be disregarded, reg 6(2) SI 2022/576.
56 days for the authority to serve its decision notice, counted from receipt of the representations, reg 6(3); the deemed acceptance in reg 6(7) is what makes the date on your proof of posting matter.
28 days from service of a decision notice rejecting the representations to pay or to appeal to the adjudicator, reg 6(6) and reg 7(2).
What people get wrong
Leaving the free-text box empty because no listed ground fits: compelling reasons are a standalone route the authority must weigh, reg 5(2)(b)(ii), not decoration around the tick-boxes.
Claiming the vehicle was sold without naming the buyer: reg 5(5) asks for the name and address so far as known, and a bare assertion invites rejection.
Padding the form: representations that are false in a material particular, made knowingly or recklessly, are a criminal offence in their own right, reg 18 SI 2022/576.
Authority
Traffic Management Act 2004, Part 6; Civil Enforcement of Road Traffic Contraventions (Representations and Appeals) (England) Regulations 2022 (SI 2022/576), regs 5, 6 and 18; Civil Enforcement of Road Traffic Contraventions (Approved Devices, Charging Guidelines and General Provisions) (England) Regulations 2022 (SI 2022/71); Traffic Penalty Tribunal guidance