General Terms and Conditions of Use

1. Acceptance of Terms

By accessing or using the translation services provided by Cengolio Translations ("the Company"), you agree to comply with and be bound by the following General Terms and Conditions of Use ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Services Provided

The Company offers professional translation and related services, including but not limited to document translation, interpretation, localization, and language consulting.

3. Client Responsibilities

a. The client is responsible for providing accurate and complete information for the translation project.

b. The client must ensure that the content submitted for translation does not violate any laws, regulations, or third-party rights.

4. Quality Assurance

a. The Company strives to deliver accurate and high-quality translations. However, the client acknowledges that linguistic nuances may exist, and absolute precision cannot be guaranteed.

b. The client is encouraged to provide feedback within a reasonable timeframe after receiving the translated materials. The Company will address any legitimate concerns promptly.

5. Confidentiality

a. The Company agrees to treat all client information as confidential and will not disclose it to third parties without explicit consent, except as required by law.

b. The client also agrees to treat any proprietary information provided by the Company with confidentiality.

6. Payment and Invoicing

a. Payment terms and rates will be agreed upon in advance and outlined in the project proposal or agreement.

b. Invoices shall be paid by the client within the specified timeframe. Late payments may incur additional charges.

7. Intellectual Property

a. The client retains the intellectual property rights to the content submitted for translation.

b. The Company retains the intellectual property rights to the translated materials until full payment is received.

8. Termination of Services

The Company reserves the right to terminate services if the client violates these Terms or engages in unethical or illegal activities. In such cases, no refunds will be provided.

9. Force Majeure

The Company is not liable for any delays or failures in performance due to circumstances beyond its control, including but not limited to acts of nature, war, terrorism, labor disputes, or technical failures.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in England and Wales.

11. Modifications

The Company reserves the right to modify these Terms at any time. Clients will be notified of any changes, and continued use of the services constitutes acceptance of the modified Terms.

By using the services of Cengolio Translations in the UK, you agree to abide by these General Terms and Conditions of Use. If you have any questions or concerns, please contact us at [info@cengolio.co.uk].

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